Using Chatbots to Really Understand Your Customer
Using Chatbots to Really Understand Your Customer: Chatbot Customer Journey Using chatbots do you really understand your customer journey? It’s now clear that chatbots are not just passing ship in the night. Over 2.5 billion people worldwide use messaging platforms like W
Using Machine Learning to Enhance Data Quality
Here's how Machine Learning is being used to preserve data quality - A slideshow by Express Analytics explains you the same.
How Artificial Intelligence has Influenced E-commerce – The Customer’s Story
Purchaser intent is akin to a guessing game but AI is taking out some of the guess work. Targeting buyer intent calls for using a combination of active and passive data to accurately deduce, with some degree of probability, whether a customer is in the market right now to buy or not.
How Artificial Intelligence has Transformed E-commerce?
How Artificial Intelligence has Transformed E-commerce? Never before have customers been more in control of the retail trade than today. But are they really? Or has the retailer wrested control of the exchange? Let’s revisit this in the light of new technologies an
Are You An Omnichannel Retailer? Here’s How You can Find Out
Are You An Omnichannel Retailer? – Omnichannel CDP Analytics Do you meet Express Analytics’ criteria for being an omnichannel retailer? Read on… and don’t forget to take the test. How do you know whether your business has the potential to play wit
Top 3 Trends in Business Intelligence
Where is the world of Business Intelligence headed this year? Here’s a slideshow that examines the top trends in 2017.
Artificial Intelligence is Changing the Face of Online Shopping
Artificial Intelligence (AI) is changing the way you shop online Specifically, it’s driving a change in two areas – search and customer service. How Artificial Intelligence is changing the face of online shopping? What is the role of artificial intelligence in online sho
Why You Need to Implement Omnichannel Retailing Straightaway
Why you need to implement omnichannel retailing straightaway? There was a time when retailers could only fantasize about selling everywhere. It was a retailer’s version of a Utopian dream. Then came technology and big data analytics, and boom, omnichannel retail s
How to Survive in the Retail Business Despite Amazon
How to Survive in the Retail Business Despite Amazon – Amazon Retail Business Services Retailers in the United States (US) and their counterparts across the globe are beginning to see a common business threat. That “danger” is in the form of Amazon, the online e-co