Analytics in Finance: Out-CX disruptive fintech startups with startling levels of customer intimacy!

Financial Data Analytics Services

Whether you are a bank, broking service, mutual fund or insurance company, Express Analytics financial data analytics services help you leverage your data to move the needle on customer convenience, personalization and security.

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Express Analytics’ Approach

Improve financial journey with trusted and accurate customer data

Express Analytics financial data analytics services helps your businesses to gain insights into its financial grade, ROI, and formation of predictive models. Outsourcing financial analysis services provides administration access to quicker and extra accurate interpretation of financial data.

Understand and Address Your Customer Needs Instantly

The Problem

Meeting Customers Expectations

The real challenge for financial service companies is to meet their customers’ expectations to achieve business success. Develop better customer insights and experiences across the financial lifecycle with trusted and accurate data of customers.
Why is it necessary?

Build long-lasting relationships

By collecting and integrating suitable data to cultivate the digital experience, your company can customize experiences that exceed products and services to establish strong connections that prove you as a reliable advisor.

Maximize conversion and retention with our expert modular offerings of financial data analytics

Express Analytics helps businesses merge customer data from various sources and build a holistic view of the customer that empowers customer support, marketing, analytics, and sales. This results in improved customer loyalty and produces a unified course of customer data throughout the whole organization.

360-degree Customer View

Including third-party data enrichment and identity resolution
ML-powered Lead Scoring

To assign a conversion propensity score and recommended next action to every lead
Cross Sell with Next-Best Actions

Recommended by our AI-based models
ML-powered Predictive Response Models

To predict campaign outcomes
Voice of Customer Analytics (VoCA)

Insights with natural language processing (NLP) powered techniques across structured and unstructured channels
Customer Lifetime Value Optimization

Based on statistical models such as pareto-NBD model

Advanced Analytics and Visualisation

How can Express Analytics Financial Data Analytics Services help?

With combined customer data, organizations that provide financial services can modify customer behavior and deliver suitable experiences. Express Analytics is trusted by many insurance and financial services industries to boost their data collection, cleaning, and activation practices that are measurable across the globe.

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Enhanced Customer Experience & Personalization

Express Analytics connects with your social media, online advertising, email, and CRM platforms, allowing real-time action within the MarTech space. You can deliver customized experiences depending on insights related to customer data and engage with them across all channels.
Cross-channel stimulation

Customers exhibit various engagement phases like pre-purchase and post-purchase across their journey. The challenge for organizations is to maintain and unify data across this journey to drive tailored customer experiences.
Customer Segmentation

With unified customer data, brands that provide financial services can effortlessly know and segment their niche audiences, send them relevant offers, and develop a complete lifetime value (LTV).
Get a complete view of customers by merging both online and offline data

Onboard offline data, including call centers and data from multiple branches, then merge it with online data to enhance self-service and offer a consistent, associated experience no matter where your audiences are engaging with your brand.