Communicate with prospects based on a holistic, real-time profile of their journey and intent, for unbeatable marketing campaign outcomes.
Integrate multi-channel data to complete the mosaic of each customer’s profile. (Signals from on-prem data marts, structured and unstructured data from social media, digital touch points (email, browsing, reviews, contact centers, chats), IOT/ smart devices, web and mobile browsing, and retail POS.
Integrate customer interaction signals from digital channels with foot traffic at stores and geofence mobile movements to construct the most comprehensive customer profile possible.
Get real visibility into the stages of the buyer journey, and proactively engage prospects with offers relevant to their needs.